Yazh (Yaal), our Integration Gateway, already connects to BillingCenter. We are building toward sending billing updates, suspense payments and disbursements through it, and we want to shape it with carriers.
The Problem
Billing Changes and Unmatched Payments Reach BillingCenter Out of Step
Payments and billing changes arrive from policy systems and payment sources, and not always with the information BillingCenter needs to place them.
Payments Arrive Before the Policy Does
Guidewire describes a scenario where a payment arrives before a policy is bound, with no account or policy details, so BillingCenter places it in suspense.
Applying a Payment Needs Accurate Identification
BillingCenter doesn’t validate optional suspense payment fields at creation. To apply a payment, it must be open and linked to an existing account or policy, requiring someone to identify the correct target.
Unmatched Money Needs a Decision
A suspense payment can be applied to an account or policy, reversed, or returned as a disbursement. Each requires a separate action, with disbursements handled through BillingCenter batch processes.
The Solution
How does InsOps Help?
Yazh (Yaal) Is Building Toward Billing Updates in BillingCenter
Billing updates into BillingCenter
We are building toward sending billing updates from your sources into BillingCenter in the format it expects.
Suspense payments
We are building toward sending a payment into BillingCenter as a suspense payment when its account or policy is not yet known.
Applying and disbursing
We are building toward applying a suspense payment once its account or policy is known, and returning unmatched money to the payer as a disbursement.
Mapped once, confirmed by a person
LiLa suggests how a sender’s billing payload maps to BillingCenter. A person confirms it, and later payload changes are edited in the portal.
Value translation, test calls and secured requests
Yazh (Yaal) maps sender values to BillingCenter formats. Senders can test calls before go-live, while every request passes firewall, authentication, authorization, and validation checks.
Every billing request on one dashboard
Your team sees each request, response and error in one place.
FAQ